Andrew M. Douglass, M.D.
Medical Director

Dr. Douglass has been practicing phlebology since 2001 and was the first full time phlebologist in East Tennessee . Phlebology was recognized by the American Medical Association as the newest medical specialty in 2005. Dr. Douglass is an active member of both the American College of Phlebology and American Medical Association and a founding member of the American College of Phlebology Foundation.

Dr. Douglass graduated with high honors and as a member of Alpha Omega Alpha honor medical society from the University Of Tennessee College Of Medicine in 1989.  He was board certified in family medicine in 1992. 

In 2001 Dr. Douglass underwent private fellowship training in phlebology with an emphasis on the use of laser and ultrasound guided sclerotherapy in the non-surgical treatment of vein disease.  Dr. Douglass will sit for the first board certification specialty exam offered in the new field of phlebology in the spring of 2008. He is now in his eighth year of full time phlebology practice. Dr. Douglass maintains hospital privileges with The University of Tennessee Medical Center.

Dr. Douglass resides in Knoxville with Veronica, his wife of 26 years and their 3 children.  

Darla Y. Walker
Practice Administrator

Darla joined the team at East Tennessee Vein Clinic in April 2006, as the practice administrator. Darla has worked in the medical field since 1990, having worked in both the clinical and administrative sides of the field finally settling on Practice Administration for a family practice in 1995. Darla is excited about the field of phlebology and looks forward to being a part of this exciting practice. She attended Walter State Community College in Sevierville, Tennessee.

Darla lives in Sevier County with Howard, her husband of 27 years. They have two daughters and four granddaughters that reside in the East Tennessee area, as well.

Shannon D. Cross
Medical Assistant

Shannon has been with East Tennessee Vein Clinic since January 2005. She obtained her training from Roane State in Emergency Medical Studies. Shannon’s background is in emergency care, having worked with 911 for many years. She assists Dr. Douglass with patient care and is vital in obtaining the necessary documents needed for our patients to receive the care they need. Shannon has been married for 5 years and has one son.

Emily M. Hill
Patient Coordinator

Emily joined our team here at East Tennessee Vein Clinic in February 2007. She obtained her training from Roane State in EMT-IV studies. Emily has worked in medical offices for over 6 years in both the front and clinical areas. She is a major asset to the flow of our office. Emily lives in the Knoxville area with her 3 children.

Trecia D. Todd
Ultrasound Technician

Trecia has been with East Tennessee Vein Clinic since December 2002. Her degree in Radiology was obtained from Roane state in 1992 with completion of Ultrasound in 2000. She is a native of Knoxville and enjoys time with her 3 children and 5 grandchildren.